Utility Bill Online Payment System Changes

The City of Baytown has improved the way you pay and view your City of Baytown utilities. Customers must create a new profile to link their accounts on the Baytown Utility Services portal.

  • The Customer I.D. and Account Number are found on your bill, or you can email Customer Service for your account information.
  • Create a new profile on the Baytown Utility Services portal.
  • Pay your bill online, in-person, by mail, or other alternate payment sites, like Food Town, Walmart, Kroger, and Ace Cash.

Note: Pay-by-phone is no longer a payment option.

  1. FAQs
  2. Accessing Online Payment Portal
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